What payment methods can I choose when purchasing a vase?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express) and PayPal.
What materials are your vases made of?
We offer vases in a variety of materials, including ceramic, glass, metal and plastic.
What if the vase I received is damaged?
If the item you received is damaged in any way, please contact our customer service team within 48 hours of receiving it and provide the order information and photos of the damage. We will arrange a return or exchange for you as soon as possible.
Can I return the item? What is the return policy?
We support returns within 30 days of receiving the item. The item must be unused and in its original packaging. Please refer to our return policy for return details.
How can I track my order?
Once the order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your order on our website or the courier’s website.